Frequently Asked Questions (FAQ)

Answers to common questions about shopping, shipping, payments, and returns at Lanka Deals.

Q1: How long does delivery take?

We deliver islandwide within 3–5 business days. Delivery time may vary slightly for remote areas.

Q2: Do you offer free shipping?

Yes! All orders are shipped free of charge across Sri Lanka.

Q3: What payment methods do you accept?

We accept Cash on Delivery (Rs. 350/450), Online Card Payments, and Direct Bank Transfers.

Q4: Can I return or exchange a product?

Yes, we accept returns or exchanges within 5 days of delivery for products in original condition. Please refer to our Refunds & Returns Policy for full details.

Q5: Are your products genuine?

Yes, Lanka Deals guarantees that all products sold on our platform are 100% genuine and high-quality.

Q6: How do I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. Use this to track your package.

Q7: Do you offer islandwide delivery?

Yes, we deliver to every part of Sri Lanka, including remote areas.

Lanka Deals provides answers to all common questions about shipping, payments, returns, and products. Shop confidently with free shipping, cash on delivery, and secure online payments across Sri Lanka.